Terms & Conditions
1. This campaign sends SMS Notifications and Reminders to customers who have opted in to receive SMS notifications.
2. You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
3. Here's an example of the messages you may receive: "Hi John, this is Pau with Scale Lab. Thanks for requesting an appointment via our website. We'll reach out shortly to confirm a time. Reply STOP to opt out."
4. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to
5. Carriers are not liable for delayed or undelivered messages.
6. As always, message and data rates may apply for messages sent to you from us and to us from you.
Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
7. For privacy-related inquiries, please refer to our privacy policy:
https://form.scalelabusa.com/privacy-policy
8. Refund Policy
All payments made for our services are non-refundable, except in the case of a billing error or a failure to deliver the agreed-upon service. If you believe you are entitled to a refund, please contact us within 7 days of the charge with details of your concern. We’ll review the request and respond promptly.
We are committed to providing high-quality service and are always open to resolving any issues that may arise.